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Terms and Conditions De Reikitafel webshop 2023

1. Identity of the entrepreneur

“Bij Daan” aan de keukentafel! – De Reikitafel

Business address: Nijverheidsstraat 8 1741 EL SCHAGEN

Chamber of Commerce number: 71317112 VAT identification number: NL002137953B95 ​

 

2. Applicability

These general terms and conditions apply to every offer from the entrepreneur and to every offer made distance contract between entrepreneur and consumer. Before the distance contract is concluded, the text of these general terms and conditions made available to the consumer. It is also possible to make the general terms and conditions available to the consumer by e-mail in such a way that the consumer can can be stored in a simple way.

 

3. The offer

a) If an offer has a limited period of validity or is subject to conditions, this is expressly stated in the offer stated.

b) The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed

to enable a proper assessment of the offer by the consumer. As an entrepreneur I use images, these are a true representation

of the products offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

c) Each offer contains such information that it is clear to the consumer what the rights and obligations are are associated

with the acceptance of the offer.

4. The Agreement

a) The agreement is concluded at the moment of acceptance by the consumer of the offer and meeting the conditions set therein

b) If the consumer has accepted the offer electronically, the entrepreneur will confirm immediately by electronic means the

receipt and acceptance of the offer. As long as the receipt of this acceptance has not been confirmed by the entrepreneur,

the consumer can dissolve the agreement.

c) If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures measures to secure the electronic transfer of data and ensures a safe web environment If the consumer can pay electronically,

the entrepreneur will take appropriate security measures.

d) At the latest upon delivery of the product to the consumer, the entrepreneur will provide the following information, in writing

or by e-mail in such a way that it can be stored in an accessible manner by the consumer. ​

- The visiting address of the establishment of the entrepreneur where the consumer can go with complaints.

- The conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear

statement regarding the exclusion of the right of withdrawal. If the consumer a right of withdrawal, the model form for

withdrawal will be enclosed.

- The information about guarantees.

- The price including all taxes of the product, the application costs of delivery, the method of delivery payment, delivery or performance of the distance contract.

5. Right of withdrawal

a) When purchasing a product, the consumer has the option of canceling the contract without giving any reason dissolve

during 14 calendar days.

b) The said cooling-off period starts on the day after receipt of the product by the consumer or in advance representative

designated by the consumer and made known to the entrepreneur.

6. Obligations of the consumer during the reflection period

a) During the cooling-off period, the consumer will handle the product and the packaging with care. He will have the 

product only unpack or use to the extent necessary to determine the nature, characteristics and functioning of the product

to set. The starting point here is that the consumer may only handle and inspect the product in the manner in which he has

done so a store should.

b) If the consumer makes use of his right of withdrawal, he will report this within the cooling-off period by means of of

the model form of withdrawal and he will return the product with all accessories supplied and

- if reasonable possible

- in the original condition and packaging, return to the entrepreneur within 14 working days, in accordance with the

reasonable and clear instructions provided by De Reikitafel webshop.

 

7. Exercising the right of withdrawal by the consumer and the costs thereof

a) The consumer bears the direct costs of returning the product. If the entrepreneur does not have reported that the consumer

must bear these costs or, if the entrepreneur indicates that he will bear the costs himself, does not have to the consumer not

to bear the costs of return.

b) Upon return, the original amount of the product in question as stated on the invoice return receipt will be refunded,

unless the product does not meet the return conditions.

c) If the value of the product has decreased because the consumer has done more than necessary was to verify the nature, characteristics and functioning of the product, this depreciation is taken into account charged and deducted from the

amount to be refunded.

d) If the consumer makes use of his right of withdrawal, all additional agreements of dissolved by operation of law. ​

8. Obligations of the entrepreneur upon withdrawal

If the entrepreneur makes the notification of withdrawal by the consumer electronically possible, he will send an

acknowledgment of receipt immediately upon receipt of this notification.

 

9. Prices

a) During the period of validity stated in the offer, the prices of the offered products and/or services not increased, except for

price changes due to changes in VAT rates. b) All stated prices are in Euros (€), including VAT and excluding shipping costs.

 

10. Performance Agreement

The entrepreneur guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions and / or government regulations existing on the date

of the conclusion of the agreement.

 

11. Delivery and performance

a) The entrepreneur will take the greatest possible care when receiving and at the execution of product orders.

b) The place of delivery is the address that the consumer has made known to the entrepreneur.

c) If the delivery is delayed, the consumer will be notified. In that case, the consumer has the right to dissolve the agreement

without costs. After dissolution, the entrepreneur will refund the amount the consumer has paid without delay.

d) The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or

a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise.

e) If the delivery is incomplete, damaged or incorrect, the consumer must report this within 7 days of receipt to report this

in writing to The Reiki Table webshop. Failing this, The Reiki Table webshop will keep it right not to handle complaints and

it is deemed that the other party has approved the delivery.

f) The entrepreneur is not liable for damage, of whatever nature, caused by the entrepreneur going out of incorrect and/or incomplete information provided by or on behalf of the consumer.

g) The consumer is obliged to check the delivered products before using them.

h) If the entrepreneur should be liable for any damage, then the liability of the entrepreneur limited to a maximum of the

invoice value of the order, at least to that part of the order on which the liability relates.

12. Complaints procedure

a) The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this

complaints procedure.

b) Complaints about the implementation of the agreement must be submitted within 3 days after receipt of the order

must be submitted fully and clearly described to the entrepreneur.

c) Complaints submitted to the entrepreneur are counted within a period of 3 days from the date of receipt of the complaint.

If a complaint requires a foreseeable longer processing time, the entrepreneur within the period of 3 days with a message

of receipt and an indication when the consumer can expect a more detailed answer.

 

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